Privacy Policy

Privacy Policy for Small Paws Kapiti Coast

Last Updated: 18 July 2024

Small Paws Kāpiti Coast, is committed to protecting your privacy and the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect: We collect personal information that you provide to us, including but not limited to:

• Your name, address, phone number, and email address
• Your pet's name, breed, age, health information, and behavioural characteristics.
• Emergency contact details
• Home access information (if applicable for in-home services).
  

2. How We Use Your Information: We use the information we collect to:

• Provide and improve our pet care services
• Communicate with you about your pet and our services
• Respond to your enquiries and requests
• Send you updates and promotional information (with your consent)
• Comply with legal obligations
  

3. Information Sharing and Disclosure: We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With veterinarians in case of pet health emergencies
• With law enforcement agencies if required by law
• With service providers who assist us in operating our business (e.g., payment processors).
• With Kapiti Coast District Council if your dog has gone missing
  

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights: You have the right to:

• Access your personal information
• Request corrections to your personal information
• Request deletion of your personal information (subject to our legal obligations)
• Opt-out of marketing communications
  

6. Changes to This Policy: We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us: If you have any questions about this Privacy Policy, please get in touch with us at Small Paws Kāpiti Coast, Tel. 022 464 7162 or email: kirsty@smallpawskapiticoast.co.nz